Notice Period for Cancellations:

If a service is rescheduled, the client will need to cancel within 48 hour notice period to avoid penalties or charges. This helps the service provider manage their schedule effectively.

• Cancellation Fee:

  • 50% Fee: If a client cancels a service within 48 hours of the scheduled time, a 50% cancellation fee will be assessed. This means they will be charged half of the total price for the service they originally booked.

• Rescheduling Conditions:

  • Rescheduling Within 14 Days: If the client reschedules the service instead of canceling, they can avoid losing the full cost of the service, but a 50% fee will still be applied to the new date. This means that even if they reschedule, they'll pay half the original price upfront for the service.

• Forfeiture of Fees:

  • If Rescheduled Service is Canceled or Missed: If the client cancels or misses the rescheduled service (within the 14-day period), the 50% fee will be forfeited. This means the amount paid as a deposit or fee will not be refunded, and the client will lose that portion of the payment. 

​

No Refund for Completed Services: Our service providers do not offer refunds for services that have already been completed. Once the service is rendered (such as consulting, Skin and Hair Services), it is considered fulfilled, and refunds are not  possible.​

​​